protel Housekeeping App
Hotel housekeeping and staff collaboration app
Enable real-time management of housekeeping, maintenance and operations ensuring immediate sync with protel PMS.
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The essential tool to bring housekeepers, maintenance teams and hotel operations together in unison
The mobile app to bring housekeepers, maintenance teams and hotel operations together seamlessly, ensuring real-time updates between the app and protel’s PMS. Speed up tasks and processes, delivering cost reductions and improved guest service. The protel Housekeeping app is available free of charge to users of protel PMS. All data is continually synchronized with protel. In areas with no Internet or Wi-Fi access, the app switches to offline mode and then syncs automatically with protel once it’s online again.
What it does
Key features
Housekeeping
Display of room status and pertinent guest details ensures that the housekeeper has the right information, such as arrival and departure dates, stay over, number of pax in the room, laundry and towel changes, and much more.
Room attendant sheets
Ensure that the housekeeping attendant logged in to the protel Housekeeping app sees exactly what they need to see, and focus on the rooms assigned to them for service. Eliminate old-fashioned printed attendant worksheets and enable real-time update to protel PMS.
Maintenance & work orders
Log maintenance requests on the fly, be that by a housekeeper or other staff member. Take pictures and submit these with other pertinent information around a maintenance request or work order. Track open and closed orders and ensure these are dealt with expediently.
Lost & found
Lost or found an item in a room or public area and need to log this in a central location? Use the protel Housekeeping app enabling an in-sync solution with protel PMS. Like the maintenance feature, take pictures of any item found for clear identification of the item.
Traces
Enable traces, tasks and actionable requests for housekeepers, maintenance teams and hotel operations and display and update these in the protel Housekeeping app. Ensure all departments and users are in sync with any request, ensuring happy guests.
Cloud native, hosted or on-premise property management systems — protel Housekeeping App is one part of the protel PMS suite, designed to serve all of your hotel property management system needs.
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For every sector
Industry-leading property management for the following sectors
In the ever-evolving world of hospitality, hotel property managers must rely on modern technology to effectively manage their businesses. With a myriad of different hotel operations to oversee, the need for flexible solutions and scalable tools is paramount to exceed the guest experience while tightly controlling operations.
Hotel Groups
Innovate with open, scalable, feature-rich, centrally managed hotel management software solutions that remove integration barriers and deliver on-property excellence. Capitalize on innovations, and have a lower total cost of ownership. All backed up with responsive, flexible, customer-centric support by hospitality and technology experts.
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Independent Hotels
Excel in your individuality and allow your service to stand out from the crowd. Get the best technology that does everything you need for great service and smooth operations. Know that it’s been designed to support your uniqueness, not stifle it.
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Motels & Budget Hotels
When it comes to motels, budget, or limited service hotels, we are the ones you should entrust. Designed to enable maximum profitability through minimizing operational costs, we understand that property managers need reliable, effective solutions, which is why we are committed to providing software and services tailored specific to your needs.
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Resorts
Turn your complicated processes into sophisticated ones with premium, high quality, feature-rich, open solutions and integrations that can handle the most demanding requirements.
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“protel’s intuitive PMS helps hotels boost guest-experience. Less time on the keyboard means more time for the guest. Seamless communication between departments.”
Adam Smith
Food & Beverage Manager
Frequently Asked Questions
Over 1,800 3rd party certified integrations are available with protel PMS. As protel PMS is installed in over 15,500 hotels worldwide, we offer a plethora of integrations ranging from (but not limited to) PABX, IPTV, POS, Spa, Wi-Fi, channel managers, central reservations, CRM systems, finance systems, guest-facing apps and kiosks, electronic door locks, revenue management systems, energy control and building management systems, and more.
We’re excited to hear from you.
Secure your spot for a demo with protel Housekeeping App and protel PMS today! Get your hotel’s guest experience to the next level.