Motels & Budget Hotels

Unleash your inner chi with stunning technology for motels, budget hotels, and limited service accommodations.

Simplify IT

Go to one place for your business-critical applications and hosting services. Pick and mix to match your needs. Make it easier to support your processes and systems. Reduce your training requirements, and ensure a rapid return on investment.

Technology as an enabler

Deliver your business plans with ease. Have complete management control and drive success with our cloud-native, modular, scalable solutions. Utilize our open platform to join all systems up, including any franchise and other compliant central systems.

Scalable as you are

Have as much, or as little, sophistication as you need. Whether you’re a limited service, motel, or budget hotel, use feature-rich technology that’s tailored to your needs as you grow. Reduce training, have better support and lower your total cost of ownership, now and well into the future.

Frequently Asked Questions

What sort of integrations are available with protel PMS?

Over 1,800 3rd party certified integrations are available with protel PMS. As protel PMS is installed in over 15,500 hotels worldwide, we offer a plethora of integrations ranging from (but not limited to) PABX, IPTV, POS, Spa, Wi-Fi, channel managers, central reservations, CRM systems, finance systems, guest-facing apps and kiosks, electronic door locks, revenue management systems, energy control and building management systems, and more.

How long does it take to deploy and be up and running with protel PMS?

Depending on scope of the project, a small 50 room property can be up and running live with protel PMS within 3 weeks. Of course this may extend depending on various factors including whether data migration from a legacy PMS is needed, how many add-ons and modules are deployed, and the number of integrations. These may all extend the deployment duration from order date to Go Live date.

Can I migrate data from any PMS to protel PMS?

Yes, we offer a migration path from most PMS systems to protel PMS. This can include migrating customer profiles (eg guest, agent, corporate), historical data, allotments and groups (where needed), as well as future reservations on the books. Possibly additional data as well.

Where you are unsure of how to extract the legacy system PMS data, consult with us and let us assess how to assist you with migrating your data to protel PMS.

Is protel PMS multi-property capable?

protel PMS has been a multi-property edition (MPE) PMS since 1998, making it one of the most advanced and functional hotel PMS for hotel chains, large or small. Many of our customers using protel PMS are taking advantage of its multi-property capabilities.

Of course we also offer protel PMS as a single property edition (SPE).

What type of accommodation providers use protel PMS?

As a short-stay accommodation based software solution, protel PMS is deployed across many businesses large and small. Motels, hotels, resorts, serviced apartments, boutique hotels, through to luxury resorts use protel PMS. Whether a 10 room tented campsite, or a 25,000 room hotel chain, protel PMS is scalable to suit any business size.

What guest-facing services are available with protel PMS?

Contactless guest-service is essential with today’s modern PMS. As such, we offer some pretty amazing technologies to simplify guest and booker access to protel PMS. These include protel Voyager, a web-facing solution for guests and bookers to access their reservation and profile, and interact with the hotel/PMS, self-service kiosks for check in/out, 3rd party guest-facing apps and web services, as well as the protel Digital Registration app, enabling contactless guest check-in.

What type of support is available for protel PMS?

As with all of our solutions, protel PMS is supported by us 24x7 and backed by a Support Level Agreement that ensures great response times and upgrades to your system on a continual basis.

What staff and user apps are available with protel PMS?

protel PMS makes available the protel Housekeeping app for housekeeping and maintenance teams via iOS and Android.

Additionally, the protel for iPad app is also available on iOS to enable remote access and management of protel PMS wherever needed.

Finally, the protel dSignature app is available on iOS and Android to enable contactless remote check-in for guests which is controlled by hotel reception teams.

How do I add a new integration to protel PMS?

protel PMS makes available open API’s and a development marketplace to ensure easy addition of new integrations as and where needed. Protel PMS takes advantage of industry-standard HTNG and OTA API’s. Most of the API’s uses the next-generation protel.io Enterprise Service Bus (ESB) to leverage a common platform in which to connect not just our PMS, but many other systems as well.

What is the difference between protel PMS and rezpage?

protel PMS is a short-stay accommodation software solution designed for hotels, motels and resorts.

rezpage is a solution specifically designed for long-stay accommodation businesses such as (but not limited to) build-to-rent and leasing, student housing, workforce/staff accommodation, retirement living, aged-care accommodation, and co-living communities.