Guest checking in contactless via tablet at a hotel reception

protel Digital Registration

Go contactless or become extinct

Go contactless, go paperless and go mobile, ensuring a seamless and amazing check in experience every time

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Trusted worldwide

Wow your guests with an awesome check in experience

Inspire guests. Optimize resources. Reduce costs. Grow profits

First impressions last. The best check in experience sets the tone for the rest of the guest’s stay. Simple and easy to use, ensuring guest and reception is in control, while at the same time enabling better customer profile management.

Contactless technology

Check-in can be done from behind a screen with no human contact required. Keep it personal with real-time screen-mirroring that allows the check-in clerk to provide guidance to the guest. Guests and staff can practice social distancing as the check-in process is done, anywhere, via a tablet.

Profile quality

Enable your guests to make additions, updates and changes to their profiles directly via the app, ensuring a more accurate set of profile contact data.

Benefits

Process and store all guest signatures digitally. Speeds up the check-in process. Enables remote check in away from any traditional reception desk. Saves paper, resources and protects the environment.

protel Digital Registration app on a tablet showing the digital check-in screen

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Cloud native, hosted or on-premise property management systems

protel Digital Registration is one part of the protel PMS suite, designed to serve all of your hotel property management system needs.

Discover Protel Cloud PMS Suite

Cloud-native property management for the modern hotel.

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Discover Protel on-premise Suite

Powerful, feature-rich on-premise PMS for full local control.

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Industry-leading property management for the following sectors

In the ever-evolving world of hospitality, hotel property managers must rely on modern technology to effectively manage their businesses. With a myriad of different hotel operations to oversee, the need for flexible solutions and scalable tools is paramount to exceed the guest experience while tightly controlling operations.

Sectors we serve

Hotel Groups

Innovate with open, scalable, feature-rich, centrally managed hotel management software solutions that remove integration barriers and deliver on-property excellence. Capitalize on innovations, and have a lower total cost of ownership. All backed up with responsive, flexible, customer-centric support by hospitality and technology experts.

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Independent Hotels

Excel in your individuality and allow your service to stand out from the crowd. Get the best technology that does everything you need for great service and smooth operations. Know that it's been designed to support your uniqueness, not stifle it. Honest, dedicated, friendly support is also high on your list. We always aim high on the things that matter to you.

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Motels & Budget Hotels

When it comes to motels, budget, or limited service hotels, we are the ones you should entrust. Designed to enable maximum profitability through minimizing operational costs, we understand that property managers need reliable, effective solutions, which is why we are committed to providing software and services tailored specific to your needs.

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Resorts

It's not always easy juggling the needs of guests across your resort and operational teams across your different departments. Turn your complicated processes into sophisticated ones with premium, high quality, feature-rich, open solutions and integrations that can handle the most demanding requirements.

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Trusted by

“protel's intuitive PMS helps hotels boost guest-experience. Less time on the keyboard means more time for the guest. Seamless communication between departments.”

Adam Smith

Food & Beverage Manager

Frequently Asked Questions

: Over 1,800 3rd party certified integrations are available with protel PMS. As protel PMS is installed in over 15,500 hotels worldwide, we offer a plethora of integrations ranging from (but not limited to) PABX, IPTV, POS, Spa, Wi-Fi, channel managers, central reservations, CRM systems, finance systems, guest-facing apps and kiosks, electronic door locks, revenue management systems, energy control and building management systems, and more.
: Depending on scope of the project, a small 50 room property can be up and running live with protel PMS within 3 weeks. Of course this may extend depending on various factors including whether data migration from a legacy PMS is needed, how many add-ons and modules are deployed, and the number of integrations. These may all extend the deployment duration from order date to Go Live date.
: Yes, we offer a migration path from most PMS systems to protel PMS. This can include migrating customer profiles (eg guest, agent, corporate), historical data, allotments and groups (where needed), as well as future reservations on the books. Possibly additional data as well.
Where you are unsure of how to extract the legacy system PMS data, consult with us and let us assess how to assist you with migrating your data to protel PMS.
: protel PMS has been a multi-property edition (MPE) PMS since 1998, making it one of the most advanced and functional hotel PMS for hotel chains, large or small. Many of our customers using protel PMS are taking advantage of its multi-property capabilities.
Of course we also offer protel PMS as a single property edition (SPE).
: As a short-stay accommodation based software solution, protel PMS is deployed across many businesses large and small. Motels, hotels, resorts, serviced apartments, boutique hotels, through to luxury resorts use protel PMS. Whether a 10 room tented campsite, or a 25,000 room hotel chain, protel PMS is scalable to suit any business size.
: Contactless guest-service is essential with today’s modern PMS. As such, we offer some pretty amazing technologies to simplify guest and booker access to protel PMS. These include protel Voyager, a web-facing solution for guests and bookers to access their reservation and profile, and interact with the hotel/PMS, self-service kiosks for check in/out, 3rd party guest-facing apps and web services, as well as the protel Digital Registration app, enabling contactless guest check-in.
: As with all of our solutions, protel PMS is supported by us 24x7 and backed by a Support Level Agreement that ensures great response times and upgrades to your system on a continual basis.
: protel PMS makes available the protel Housekeeping app for housekeeping and maintenance teams via iOS and Android.
Additionally, the protel for iPad app is also available on iOS to enable remote access and management of protel PMS wherever needed.
Finally, the protel dSignature app is available on iOS and Android to enable contactless remote check-in for guests which is controlled by hotel reception teams.
: protel PMS makes available open API's and a development marketplace to ensure easy addition of new integrations as and where needed. Protel PMS takes advantage of industry-standard HTNG and OTA API's. Most of the API's uses the next-generation protel.io Enterprise Service Bus (ESB) to leverage a common platform in which to connect not just our PMS, but many other systems as well.
: protel PMS is a short-stay accommodation software solution designed for hotels, motels and resorts.
rezpage is a solution specifically designed for long-stay accommodation businesses such as (but not limited to) build-to-rent and leasing, student housing, workforce/staff accommodation, retirement living, aged-care accommodation, and co-living communities.

We're excited to hear from you.

Secure your spot for a demo with protel digital registration and protel PMS today! Get your hotel's guest experience to the next level.

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