Resident using the rezpage resident service portal in a modern apartment building

rezpage Resident facing modules

Convert applicants to long-staying residents

The resident journey is managed seamlessly with rezpage's resident modules. From the very first content search on your corporate web-site, rezpage assists prospects to convert into residents and then provides residents with an intelligent service platform. An integrated content management system assists with short-listed searches and complete application processes.

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Trusted by leading operators

rezpage resident facing modules

Delivering service through technology

The rezpage Resident Service Portal is the one place your residents need to look, for all communications, property events, accounts, lease details and service requests.

Lease Applications

Streamlining tenancy applications, providing flexible leasing terms and offering a selection of optional amenities including car space and storage cage.

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Pre-Arrival Management

Pre-arrival information at your resident's fingertips. Multi-lingual communications prepare arriving residents for the vital move in and help set their expectations.

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Billing, Accounts & Payments

Comprehensive functionality to manage deposits, transactions, rent cycle billing, extra charges, summary accounts owing and statements. Integration to a Payment Gateway streamlines payment and automates reconciliation.

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Communications

Integration to an omni channel communications gateway streamlines all types of messaging engagement, including the selection of a resident preferred mediums. Event-triggered communications are sent automatically at relevant process steps.

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Service Requests

Maintenance, lease extensions and other service requests are managed with instant visibility to the Management Dashboard.

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Documents

House rules, lease document and appliance manuals are accessible to the resident.

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Get fully connected

One unified residential property management platform for staff & residents. rezpage resident facing modules are part of the rezpage Residential Property Management suite, designed to provide technology toolsets for businesses specialising in long-stay residential operations.

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Industry-leading residential property management for the following sectors

Built-to-Rent

The future of residential living is exciting and filled with endless possibilities. As we look forward in creating thriving residential communities, we employ the use of technology to connect and navigate our way towards better experiences and better living. We provide innovative solutions for those in Build-to-Rent leasing and residential property management.

Student Housing

As higher education continues to thrive, it's essential that we simplify, enhance, and prioritize the student experience. That's where student housing software rezpage comes into play. With this powerful tool, universities, higher education campuses, and boarding schools can be empowered to create an unparalleled and seamless living experience for students.

Housing for Multiple Occupancy

For those investing in long-stay residential including Housing for Multiple Occupancy (HMO), it’s essential to ensure tenant management processes are as easy as possible. Renting and residential property management can be stressful for landlord and tenant alike, but with advances in software, managing your properties has never been easier.

Residents socialising in a co-living community space

Co-living Communities

The newest trend in residential property management, co-living, is a game-changer. Shared living can be a great experience for your residents. Who wouldn’t want to live in a space that offers flexibility and fosters a sense of community? And let’s be real, we could all use some more human interaction these days.

Retirement Living

When it comes to retirement living, implementing efficient processes is key to providing a comfortable and enjoyable community for seniors. Cutting-edge technology solutions designed for managing and monitoring everything relating to accommodation and leasing is here. You can revolutionize the way you operate and create a more seamless and streamlined experience for residents and staff alike.

Staff Accommodation

In today’s mobile and at times transient job market, providing a safe and comfortable living environment for your workforce has become an integral part of employee retention and job satisfaction. Whether you operate accommodation for mining, oil or gas sites, large-scale destinations such as ski resorts, or other workforce related sites, we have you covered.

“protel's intuitive PMS helps hotels boost guest-experience. Less time on the keyboard means more time for the guest. Seamless communication between departments.”

Adam Smith

Food & Beverage Manager

Frequently Asked Questions

: Variously known as "Multi-family" or "Purpose-Built Residential", the Alternative Residential Housing sector comprises a large-scale property asset class that is focussed on professionally managed, long-stay rental housing. Comprising businesses associated with the provision of long-stay residential housing under a lease agreement, the Alternative Residential sector includes a variety of managed property types, each offering individual levels of apartment or unit floor-plan styles, amenities and community facilities. Businesses in this property management sector are categorised into residential facilities describing their purpose. These categories include Build-to-Rent (BTR), Purpose-Built Student Accommodation (PBSA), Co-Living, Housing-for-Multiple Occupancy (HMO), Retirement Living and Workforce Accommodation.
: rezpage is an enterprise scalable residential property management system, unified around a single, cloud-hosted application core, and designed to manage residential apartment bookings and leasing, student housing, or staff/workforce accommodation. Designed as a leasing, tenant profile, services and operations application, rezpage manages the full life-cycle from site inspection, tenancy application, pre-move-in and in-house phases.
: rezpage property management (RPM) comprises staff-facing modules and resident-facing modules, core, property operations described in the website pages and expanded upon on www.rezpage.com.
: rezpage offers optional add-ons including RPM | Web Leasing Engine, RPM | Resident Service Portal, and RPM | Resident Mobile App (in development). For more on rezpage, visit www.rezpage.com.
: rezpage is designed for use within a wide variety of Alternative Residential operations, for single sites or businesses that need to scale up, supporting multiple property brands, diverse owner and operator structures.
: Xn protel Systems is a specialised Systems Integrator, supporting a variety of leading property management systems and modular add-on business applications. The protel PMS, by Planet, is one of the leading Hotel Property Management Systems (PMS) supporting accomodation and related front desk operations within hotels, motels and resorts. rezpage is designed especially for operators in the Alternative Residential property sectors.
: Yes. rezpage supports multi-property businesses. It is designed for local, regional, national as well as global operators needing operating systems to span mutiple countries.
: Depending on the scope of the project, a small property can be up and running with rezpage, within 4-6 weeks from a commitment. Larger projects, including multi-site rollouts in the BTR, PBSA and Retirement sectors, typically require planning for a first pilot site, before a group rollout. Subject to the number of properties involved, variations, customised integrations, website options and property variables, an implementation plan could take 1+ month to plan, and 3-6+ months to execute. Once the pilot site is signed off, the group rollout implementation schedule is usually rapid, with multiple sites per month commissioned live, assisted by site teams. No two projects are identical and hence every project we undertake varies subject to specific factors including the scope of work agreed, any customisations, number of integrations, participation with staff training, property location and other project planning contingencies.
: The rezpage integration hub, includes APIs middleware connectors designed to help your technology suppliers link rezpage to enterprise applications. rezpage APIs are designed to maintain real-time inter-operability with a large variety of operational applications including Websites, Finance/ERP systems, CRM, Door-access, Single-Sign-On, POS, Parcel Locker, Omni-channel Comms, e-Signing, Utility metering and Residential Internet Listing sites.
: Yes. rezpage is a cloud-based business application that is hosted on world-class Data Centres and purchased as a software service.
: As with all of our solutions, rezpage is supported by us 24x7 and backed by a Support Level Agreement that ensures great response times, as well as upgrades to your system to ensure the most recent version and updates at all times.

We're excited to hear from you.

For a free no-obligation demo of rezpage RPM, book in a time with us and we'd be delighted to show you around our world-class residential property management system.

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