
protel Central
For hotel groups with two or more properties
All hotels belonging to a hotel-group share a database and have access to a common pool of customer profiles, reservations, and partially shared system data.
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protel on-premise
Central reservations | central profiles | central configuration
Inspire guests. Optimize resources. Reduce costs. Grow profits.
protel Central is an add-on option developed for the central management of reservations in a multi-property environment. All hotels, as well as their bookings, availability, and profiles are centrally available in the cloud.
One central platform for your whole hotel group

Data security and protection
Hosted on “Amazon Web Services” conforming with all regulations, standards, and best practice. All data is transferred via Hypertext Transfer Protocol Secure (HTTPS). Fully compliant with General Data Protection Regulations (GDPR). Tokenization reduces the risk of data breaches and helping to foster trust with guests.

Central reservations
With protel Central, you can manage reservations for all properties in the group from one central location. You can create, change, and cancel bookings centrally as well as manage central itineraries.

Central availability
The central availability menu gives you an overview of the available rooms in your connected hotels. You can also book reservations via the availability menu. See exactly how many rooms are free in the respective room type on required dates.

Central groups
The Central Quick Groups menu provides you with an overview of all of the group reservations that have been made for your connected hotels. Make, open, edit and manage groups centrally with ease.

Central profile
Centrally manage profiles effortlessly for guests, agents, companies, groups and source profiles. Identify central profiles at property and group level.

Central Configuration
System data forms the indispensable basis for the organization of your hotel. The central configuration feature allows hotel chains and groups to centrally manage their system data and distribute them across all connected hotels and keep them in sync.

Central login
Enable the right users in your organization to have the right access to the properties and central functions you need to manage protel Central.

Central dashboard
The ideal overview and entry point to your hotel group is provided by the Dashboard. The Dashboard consists of different tiles and shows you exactly the information you need for your daily work: reservations created yesterday, reservations created in the last 7 days, average length of stay, cancellations, and more.
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Cloud native, hosted or on-premise property management systems
protel Central is one part of the protel Cloud PMS suite, designed to serve all of your hotel property management system needs.
Discover Protel Cloud PMS SuiteIndustry-leading property management for the following sectors
In the ever-evolving world of hospitality, hotel property managers must rely on modern technology to effectively manage their businesses. With a myriad of different hotel operations to oversee, the need for flexible solutions and scalable tools is paramount to exceed the guest experience while tightly controlling operations.

Hotel Groups
Innovate with open, scalable, feature-rich, centrally managed hotel management software solutions that remove integration barriers and deliver on-property excellence. Capitalize on innovations, and have a lower total cost of ownership. All backed up with responsive, flexible, customer-centric support by hospitality and technology experts.
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Independent Hotels
Excel in your individuality and allow your service to stand out from the crowd. Get the best technology that does everything you need for great service and smooth operations. Know that it’s been designed to support your uniqueness, not stifle it. Honest, dedicated, friendly support is also high on your list. We always aim high on the things that matter to you.
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Motels & Budget Hotels
When it comes to motels, budget, or limited service hotels, we are the ones you should entrust. Designed to enable maximum profitability through minimizing operational costs, we understand that property managers need reliable, effective solutions, which is why we are committed to providing software and services tailored specific to your needs.
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Resorts
It’s not always easy juggling the needs of guests across your resort and operational teams across your different departments. Turn your complicated processes into sophisticated ones with premium, high quality, feature-rich, open solutions and integrations that can handle the most demanding requirements.
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“protel’s intuitive PMS helps hotels boost guest-experience. Less time on the keyboard means more time for the guest. Seamless communication between departments.”
Adam Smith
Food & Beverage Manager
Frequently Asked Questions
protel Cloud PMS is a popular and world-renown cloud-based hotel PMS that has been operating since 2013. Today, protel Cloud PMS is installed in more than 3,500 hotels, hotel chains and short-stay accommodation providers across more than 40 countries.
protel Cloud PMS superbly manages reservations, groups management, guest management, front desk management, optional conference & banqueting, housekeeping and maintenance teams, as well as guest-facing access and services.
With more than 1,500 best-of-breed integrations with 3rd party vendor solutions, protel Cloud PMS is one of the world's leading hotel PMS.
We’re excited to hear from you.
Secure your spot for a demo with protel cloud PMS today! Get your hotel group’s guest experience to the next level.
Get your hotel group’s guest experience to the next level.
Secure your spot for a demo with protel cloud PMS today!
